Effective Date: May 2025

This Privacy Policy explains how Nabilah Fadzillah (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you access or use our website at www.nabilahfadzillah.com (the “Service”).

By using our Service, you agree to the collection and use of your information in accordance with this Privacy Policy.

For the purpose of this Privacy Policy:

• Account means a unique account created for you to access our Service or parts of it.
• Company refers to Nabilah Fadzillah, located in Brunei Darussalam.
• Cookies are small files placed on your device by a website, used to track your activity and improve your browsing experience.
• Device refers to any device that can access the Service such as a computer, smartphone, or tablet.
• Personal Data means any information that identifies or can be used to identify an individual.
• Service refers to our website, www.nabilahfadzillah.com.
• Service Provider refers to third-party companies or individuals engaged by the Company to facilitate or provide the Service.
• Usage Data refers to data collected automatically through your interaction with the Service.

You means the individual or legal entity accessing or using the Service.

INFORMATION COLLECTION AND USE

Personal Data

While using our Service, we may ask you to provide certain personal information that can be used to contact or identify you. This may include:

• Full name
• Email address
• Phone number
• Mailing address
• Usage data

Usage Data is collected automatically and may include your IP address, browser type, operating system, pages visited, time and date of visit, and other diagnostic data. If you choose to register or log in via third-party social media platforms (e.g., Google, Facebook, Instagram), we may access and store information such as your name, email, and contact list in accordance with this Privacy Policy.

We use the information we collect for several purposes. This includes processing and fulfilling your orders, such as sending order confirmations, invoices, and delivery updates. We also use your information to improve and personalize your experience on our website, remembering your preferences and purchase history.

Additionally, we may use your information to communicate with you, including responding to inquiries, sending updates about your pre-order status, and promotional emails, but only if you’ve opted in. We also use your information to comply with legal obligations, such as tax and accounting requirements, and to prevent fraud and ensure the security of our platform and your data.

PAYMENT PROCESSINg

When you make a purchase through our website, your payment is processed securely by a third-party payment provider, Pocket, which handles and encrypts your financial data in accordance with industry-standard security protocols (e.g., SSL, PCI-DSS compliance).

We do not store or have direct access to your full payment card details. Only limited transaction-related information (such as the last four digits of your card or payment confirmation status) may be accessible to us for order tracking, customer service, and record-keeping purposes.

By completing a transaction on our website, you agree to Pocket’s privacy and data protection policies, which govern the handling of your payment information.

DISCLOSURE OF INFORMATION

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who help us operate our website and business. These service providers may include payment processors, such as Pocket, to securely manage transactions; email marketing platforms to send you updates (with your consent); and shipping or fulfillment partners to deliver your orders. These third parties are contractually obligated to protect your data and use it only for the services they provide to us.

DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. This includes completing orders and returns or exchanges, providing customer service, and complying with legal, accounting, or reporting obligations. When we no longer need your information, we will securely delete or anonymize it.

COOKIES

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can adjust your cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies in accordance with this Privacy Policy.

SECURITy

We are committed to safeguarding the confidentiality and security of your personal information. To protect your data, we implement a range of security measures, including encryption, firewalls, and access controls, to prevent unauthorized access, use, or disclosure. While we employ these advanced security protocols to ensure the protection of your data, please note that no method of transmission over the internet or electronic storage is completely secure. Although we strive to maintain the highest standards of security, we cannot guarantee absolute security of your personal information.

PRIVACY POLICY UPDATES

We reserve the right to amend or update this Privacy Policy at our discretion. Any changes will be reflected on this page with an updated revision date. We recommend reviewing this Privacy Policy periodically to stay informed of any modifications. By continuing to access or use our website after such changes, you acknowledge and accept the revised Privacy Policy.

YOUR RIGHTs

Depending on your location and applicable data protection laws, you may have the right to access the personal data we hold about you, request correction of inaccurate or incomplete data, request deletion of your personal data, or withdraw consent for marketing communications at any time. To exercise these rights, please contact us at hello@nabilahfadzillah.com